Clients & References

I’ve been fortunate to work with some very talented people. Here’s what they say about working with me.

Ben understood our audience, needs, technology, and timelines.  He delivered our project on time and exceeded our overall expectations. I would highly recommend Online Community Results.

– Stephanie Barr, Toastmasters International

Ben is a subject matter expert with extensive experience designing, launching and maintaining private social communities. Ben’s knowledge and experience with social communities was an incredible asset as he assisted my organization in identifying strategic goals and tying those to specific tactics to ensure the success of our community. Furthermore, Ben is a talented and engaging public speaker, with a rare ability to be both highly engaging and informative.

– Brian Cheung, SOCAP International

Ben is an extraordinarily gifted executive with deep understanding of social tools, and how they benefit organizations, and their members. I’ve always been impressed with Ben’s willingness to help and his enthusiasm for the firm he represents. Ben is a leader in his field, natively understands technology, and is a trusted colleague and friend.

– Ed Barrett, Global Business Travel Association

Ben assisted our organization with employee training and policy creation for our private online community. His extensive knowledge of best practices in setting up and administering online communities have been valuable as we have worked from concept to launch. I would highly recommend Ben to anyone seeking help with their organization’s online community.

– Matt Ott, National Grocers Association

He has been an amazing, reliable, creative resource as I progressed along the learning curve of this new role. He guides, trains, and leads in a way that has always made me feel good about myself. I have never felt “dumb” or “lesser than” when I ask him questions. I think of Ben as my very own “cheerleader.” “Ben believes in me, so I CAN DO THIS!” The depth of Ben’s knowledge about the area of Community Management has been very impressive. I recommend highly Ben to any organization/association!

– Bonnie Church, Association of Christian Schools International


American Association for Clinical Chemistry
American Industrial Hygiene Association
American Society of Association Executives
Association of Christian Schools International
Association for Organ Procurement Organizations
Global Business Travel Association
International Midas Dealers Association
National Hospice & Palliative Care Organization
Parenteral Drug Association
Specialty Equipment Market Association
Toastmasters International
Washington Society of CPAs
University of Pennsylvania Health System
Virginia Association of CEOs


On multiple occasions I’ve had the privilege of being interviewed for publications, including Associations Now. Here are a few of the latest posts:

– Talking Tech: Common Space by Associations Now
– Membership Musings from ASAE13 by Associations Now
 ROE Tips for Your Association’s Online Community by Digitec Interactive
Content Curation Techniques with Personify

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